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Frequently Asked Questions

Here are some of the most commonly asked questions we’ve received from our clients. If you don’t find the answer you’re looking for, please reach out and we will get back to you shortly.

Cinnamon Rolls

Do you make any vegan, gluten free, dairy free, or sugar free items?

Unfortunately at this time we do not offer any bakery items that are vegan, gluten free, dairy free, or sugar free.

How do I keep my purchases fresh?

Our Gourmet Cookies and other various pastries are best enjoyed as soon as possible or within 1 week. After a week feel free to freeze your baked goods and thaw at room temperature when ready to eat.

Can you make baked goods for for those with allergens?

All of our baked goods are processed in a home that processes most allergens. Please be advised that "This food is made in a home kitchen and is not inspected by the Department of State Health Services or a local health department."

What's your Return/Refund Policy?

Most sales are final. Since most goods are consumables and have a designated shelf life, returns are not guaranteed.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food) and custom products (such as special orders or personalized items.) Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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